Technology Tips

Fri, 04/24/2020 - 1:48pm

Please find information below regarding technology support for virtual instruction that includes both self-help resources and how to request technology support. 

Account Information

 

Canvas Information

Chromebook Information 

Directions to View your Child’s Homeroom Teacher 

  1. Sign into HCPSS Connect Parent Portal.

  2. Click “Class Schedule” on the left hand panel.

  3. If you have more than one child, click on his/her picture at the top of the screen and repeat these steps.

Directions on How to Access a Google Meet

  1. Log into HCPSS.me

  2. Click “Google Meet.”

  3. Enter the session code name.

 

Google Meet Information

HCPSS Connect Resources

 

If after reviewing these resources, your family continues to need support, please complete the Student and Family Technology Support Request form and one of our staff members will reach out to you as soon as possible.  Staff will attempt to resolve the issue, and if unsuccessful will provide directions for exchanging the broken device for a working one at the school system’s Onsite Technology Center.

As always, if you have any additional questions or concerns, please feel free to contact the school directly at 410-880-5960.