Instructional and Technology Supports

Fri, 04/24/2020 - 1:48pm

Please find information below regarding instuctional and technology support that includes both self-help resources and how to request technology support. 

 

Quarantining Instructional Supports
  • Virtual Sessions will be offered twice a week.  Please check your child's Canvas pages to get information related to the virtual check-ins
  • Students will be provided a quarterly robust packet.  These packets are to provide students opportunities to keep on track with the instruction that is occuring in the classroom.  Please note that packets are for the entire quarter and not expected to be completed in its entirety while they are on quarantine.  
 
Optional Academic Supports Through Evening School for Students on Quarantine
Students who have been required to quarantine have the option to attend academic support sessions provided through the Innovative Pathways Evening School Program.
  • Days:  Tuesdays / Wednesdays / Thursdays
  • Session Options (maximum one session per night for each student):
    • 6:00 p.m. - 7:00 p.m.
    • 7:00 p.m. - 8:00 p.m.
  • Subjects Covered (one subject per session):
    • ELA
    • Math
If you would like to elect for your child to attend this optional program for academic support, please respond to Susan Wilmes, susan_wilmes@hcpss.org, and include your request for the day(s), time(s), and subject(s) for your child.  You will receive follow-up communication that will confirm the day(s), time(s), subject(s) and google meet code(s) so that your child may attend.

 

TECHNOLOGY SUPPORT

 

New Process for Lost, Stolen and Damaged Student Chromebooks

Beginning Monday, September 13, families will be charged for any devices that are lost, stolen or damaged while in their care. If devices are lost, stolen or damaged during school hours and in the school building, school administrators will conduct an investigation to determine if the incident was the result of neglect on the part of the assigned student. A chart containing Chromebook device issues and their associated costs can be found online should a Chromebook become stolen/lost or damaged. Learn more about this process on the Technology Resources community.  

 

Account Information

 

Canvas Information

Chromebook Information 

Chromebook Technology Requests

Any student who borrowed a Chromebook last year may continue to use that device during the 2021-2022 school year. Every student new to HCPSS will receive a chromebook; parents/guardians do not need to do anything to request this device. Details for new device distribution will be communicated as soon as they are available.

Directions to View your Child’s Homeroom Teacher 

  1. Sign into HCPSS Connect Parent Portal.

  2. Click “Class Schedule” on the left hand panel.

  3. If you have more than one child, click on his/her picture at the top of the screen and repeat these steps.

Directions on How to Access a Google Meet

  1. Log into HCPSS.me

  2. Click “Google Meet.”

  3. Enter the session code name.

 

Google Meet Information

HCPSS Connect Resources

 

Student Technology Accounts

Families with students new to HCPSS and whose registration has been finalized will receive an email from noreply@hcpss.org with the subject, “Technology account information for new HCPSS student.” The email will be sent to the email address used during the student registration process. The email contains personalized and important information regarding new students’ technology accounts. If you have a child new to HCPSS and do not receive the email and/or cannot locate the email in the junk/spam folder of the email account you used during registration, you can use the Forgot Password or Username button on the hcpss.me student landing page to retrieve both your child’s username and password. Directions for Account Self Service directions are posted online.

 

If after reviewing these resources, your family continues to need support, please complete the Student and Family Technology Support Request form and one of our staff members will reach out to you as soon as possible.  Staff will attempt to resolve the issue, and if unsuccessful will provide directions for exchanging the broken device for a working one at the school system’s Onsite Technology Center.

As always, if you have any additional questions or concerns, please feel free to contact the school directly at 410-880-5960.  

 

Technology Support Center

Technology Support Center at the Old Cedar Lane building in Columbia has reopened. 

 Staff and students needing device support can go to any of the following Technology Support Centers:

  • Old Bushy Park Elementary School, Room E2 (door to the left of the front entrance), 2690 Route 97, Glenwood (Building is between Glenwood Middle School and Bushy Park Elementary School)
  • Old Cedar Lane, Gymnasium (door on the left side of the building; follow the signs), 5451 Beaverkill Road, Columbia (Building shares a parking lot with Harper’s Choice Middle School)

Note! Both locations are in old school buildings that are not located at the same sites as the new schools with similar names. Anyone seeking assistance should go to the locations listed above and not go to or call the current schools regarding the Technology Support Center.

Technology Support Center hours are:

  • Monday: 7:30 a.m. - 12:30 p.m.
  • Wednesday: 1:00 pm. - 4:00 p.m.
  • Friday: 7:30 a.m. - 12:30 p.m.

Please note that Technology Support Centers are closed any day that HCPSS offices are closed.  Technology Support Center hours and location details also are online at www.hcpss.org/devices/#support